Ecommerce Consulting Services
Ecommerce brands today have a lot to keep track of – cutting-edge technologies, penetration of ML-based automation tools, futuristic platforms & digital channels, emerging business strategies and AI- algorithms for managing customer experience.
In such a dynamic digital landscape where global ecommerce is set to soar at 9.4% in the upcoming years, outpacing traditional retail, steering your business towards success requires more than just keeping up – it demands strategic planning.
This is where our ecommerce consulting services come into the picture.
Leading You Through Ecommerce Evolution
From enhancing customer engagement to optimizing costs and widening your market reach, our holistic ecommerce consulting model paves the way for your business to flourish in the digital age. Our veteran ecommerce consultants are helping businesses (from small-scale retailers to industry giants) to decode the intricacies of the ever-changing ecommerce and technology landscape.
We leverage the latest digital technologies, including Virtual Reality, Conversational Commerce, and AI-based Product Recommendation Engines, to fast-track your success and seize untapped opportunities to scale up and grow!
From Adobe Commerce to SAP Hybris and Pimcore, our ecommerce consultants are adept at delivering seamless customer experiences across leading ecommerce platforms.
Our ecommerce consultants can help address your online business pain points such as:
- Existing ecommerce store audit to uncover areas for improvement
- Creating a roadmap for ecommerce success
- Enhancing customer engagement on the online store
- Boosting sales through marketing automation
Beyond just providing strategic solutions, we ensure that your business thrives in the competitive digital domain. Leverage our enterprise-grade ecommerce consulting services to achieve your digital commerce goals!
Partner with Us to Embark on a
Fulfilling Digital Transformation Journey!
Our experienced ecommerce consultants have been assisting leading business organizations in transforming their ecommerce vision into reality by helping them:
Study and understand the target consumer & market trends
Understand & prioritise requirements
Identify the right digital strategy that delivers profitable growth
Choose the best ecommerce platform that adapts and scales up along with their business needs
Design agile and flexible ecommerce solutions
Identify and strengthen core competencies
Streamline all their ecommerce activities - marketing, sales, logistics and inventory, customer relationship management, etc.
Fast-track their ecommerce journey through growth accelerator solutions: omnichannel & mobile commerce for B2B, B2C, B2B2C
Our Ecommerce Consulting Services at a Glance
Whether you are an emerging start-up looking to create an ecommerce roadmap or a well-established organization seeking to improve performance & maximize profit, our ecommerce consultants can help you.
We offer you customized ecommerce consulting support after gaining a detailed understanding of the unique needs and overall digital health of your business through technical workshops.
Here is a brief overview of our ecommerce consulting services offered to our clients, aimed at enhancing their business RoI with minimal disruption.
- Analyse the existing business model
- Enumerate your business requirements
- Assess the market readiness
- Identify omnichannel opportunities
- Optimize infrastructure needs
- Analyse target audience
- Identify and define inventory & pricing strategy
- Plan and design ecommerce & IT roadmap
- Define and design user-journey
- Identify system integrations
- Design Customer Experience management strategy
- Analyse target audience
- Identify and define inventory & pricing strategy
- Plan and design ecommerce & IT roadmap
- Define and design user-journey
- Identify system integrations
- Design Customer Experience management strategy
- Identify the technology solution ideal for your ecommerce objectives
- Ecommerce Platform recommendation
- Choose the optimal and profitable cloud server solution
- Identify channels for Customer relationship management
- Usability and performance testing of existing ecommerce solution
Level Up Your Ecommerce Game with Our Ecommerce Consultants
E-commerce consulting success stories
Magento2 Marketplace solution for a Fintech Firm
Learn how we partnered with one of India’s leading financial solutions for the development of a marketplace on Magento 2 . This solution enabled them to make the purchase of their financing options available to customers online too.
Ecommerce Progressive Web App Development
An account of how we developed an Ecommerce Progressive Web App (PWA) for a multi-brand business to streamline supply chain management.
E-store Makeover for a Multi-Brand Retailer
Explore more about our digital commerce partnership with a multi-brand retail group. We helped the customer in achieving record sales growth through a website makeover and platform migration to a custom PHP based framework.
How a custom Pimcore solution made way for seamless asset management in the face of complexity
Find out how centralizing the DAM system proved to be a game changer for our customer, a pioneer in cutting-edge agrotech solutions.
Our team also implemented multi-layer asset approval system along with custom DAM for a secure and seamless digital asset management within the dynamic environment.
Celebrating Our Commitment to Ecommerce Excellence
We were honoured with a Bronze award at Asia Ecommerce Awards 2022 in the category of Best Ecommerce Consultant. This award recognizes brands, agencies, and e-retailers, across Southeast Asia, South Asia and ANZ regions, for their outstanding ecommerce efforts.
What Our Customers Have to Say About Our Ecommerce Consulting Services
Embitel's passion and unwavering commitment were pivotal for our project's success. Their domain expertise and dedication made them an irreplaceable partner.
We are incredibly grateful for the exceptional work that Embitel has put into migrating our complex and critical services to Azure.
Their tireless efforts and commitment to achieving first-time right deliveries with zero downtime and defects have truly set them apart.
The support provided by the team is invaluable, especially when it comes to managing cloud infrastructure costs and making critical business strategic decisions.
I am thrilled to share our remarkable journey of digital transformation alongside the collaborative partnership with Embitel. Their unwavering commitment and relentless focus on solving problems have been instrumental in our success.
Embitel's approach goes beyond being a vendor; they seamlessly integrated into our team, becoming an invaluable extension of our workforce.
What sets Embitel apart is their agility and transparency throughout the entire process. Their ability to adapt swiftly to changing requirements and provide clear communication at every stage of the collaboration has been remarkable! - Mr. Dhiraj Jha , National Head-Platform Architecture at Bajaj Finserv Markets
Snapshots of Our Ecommerce Technology Solutions
Why Embitel Is Your Ideal Partner for
Ecommerce Consulting Services
14+ Years of Industry Experience
We focus predominantly on Omnichannel Commerce and Digital Experience Management.
A Team of 400+ Experts
Experienced ecommerce consultants for commercetools, AEM, Magento, PIMCORE, Hybris and much more.
More than 500 Projects Delivered
Our expertise spans multiple geographies and formats. Key industries include Grocery, Retail, Manufacturing, Telecom and Finance.
FAQs on Our Ecommerce Consulting Services
- Study and understand the target consumer & market trends
- Understand & prioritise requirements
- Identify the right digital strategy that delivers profitable growth
- Choose the best ecommerce platform that adapts and scales up along with your business needs
- Analyze, strategize, and develop tailored plans to elevate your website’s performance
- Identify critical feature enhancements, aligning your ecommerce store with strategic goals
- Identify opportunities for cost savings and growth through strategic and technical innovations
- Define strategic plans to modernize legacy applications, ensuring a smooth transition without compromising business operations.
- Analyzing critical challenges with the customer’s existing business premise/model.
- Developing action plans, and implementing tailored ecommerce roadmaps.
- Can understand your organisation’s challenges and goals
- Has solid knowledge and credible experience in your industry to ensure familiarity with market nuances. Verify the partner’s understanding of the domain and various ecommerce platforms through certifications and industry recognition.
- Can offer credible references from potential partners to help you get insights into their past client experiences.
- Has a comprehensive post-launch support and maintenance service plan for a long-term successful partnership
- Is capable of adapting to changing business needs and scaling your ecommerce solution horizontally as well as vertically.
- Transactional Site: Ideal for online shopping, these sites facilitate end-to-end transactions, integrating seamlessly with back-office systems.
- Static Content Site: Focused on brand awareness, these cost-effective sites provide product information without enabling online transactions.
- Online Marketplace or Auction Site: Hosted platforms bringing buyers and sellers together for transactions. Some prominent examples include eBay, Amazon, and Alibaba. Apart from websites, there are alternative channels for ecommerce implementation that you can consider for audience engagement. This includes mobile apps (native and hybrid) and progressive web apps (web apps that offer an app-like functionality on a browser without needing the user to download apps into their devices). Choosing the right website and ecommerce channel is a decision critical to your business success. Our veteran e-commerce consultants can evaluate the most suitable website type and implementation channel that resonates with your marketing goals and target audience.
